Identity Cloud Planned Maintenance - 01 October 2025 Release Notice - Week 40

Scheduled Maintenance Report for Akamai Identity Cloud

Completed

The scheduled maintenance has been completed.
Posted Oct 01, 2025 - 18:52 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 01, 2025 - 16:00 UTC

Scheduled

The Identity Cloud will undergo maintenance on Oct 1st, 2025 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The authentication service will undergo improvements to its processing of hinted logins and updates to its dependencies. During this update, the service will behave and operate normally.
- The service responsible for generating and managing tokens will undergo dependency updates. During this update, the service will behave and operate normally.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found in Release categories and endpoints on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The platform will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Posted Sep 26, 2025 - 16:52 UTC
This scheduled maintenance affected: Australia, Canada, China, Europe, Japan, Russia, Singapore, and United States.