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About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational
Canada Operational
China Operational
Europe Operational
Japan Operational
Russia Operational
Singapore Operational
United States Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 30 MAY 2024 starting at 16:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions unless otherwise noted.

Webhooks v3 Maintenance
- What: Webhooks v3 will undergo maintenance in its scheduling component in preparation for upcoming capabilities. These changes will be transparent to customers and end users.
- Component Area(s)*: Webhooks v3

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Posted on May 25, 2024 - 13:22 UTC
Past Incidents
May 28, 2024

No incidents reported today.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024
Completed - The scheduled maintenance has been completed.
May 23, 19:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 23 MAY 2024 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions unless otherwise noted.

Identity Session Service Maintenance
- What: The Hosted Login service will be updated to optimize performance around sessions. These changes are non-functional and will be transparent to customers and end users.
- Component Area(s)*: Hosted Login

NOTE: This release will be deployed to ALL regions EXCEPT the Tokyo region.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

May 20, 20:30 UTC
May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 20:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 16 MAY 2024 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions unless otherwise noted.

API Gateway Maintenance
- What: The API Gateway Service will undergo maintenance changes to support future platform functionality related to user lifecycle management configuration.
- Component Area(s)*: Hosted Login

Hosted Login Service Maintenance
- What: The Hosted Login Service will undergo maintenance changes to support future platform functionality related to user lifecycle management.
- Component Area(s)*: Hosted Login

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

May 13, 20:42 UTC
Completed - The scheduled maintenance has been completed.
May 16, 20:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 14, 16:26 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 16 MAY 2024 starting at 15:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions unless otherwise noted.

API Gateway Maintenance
- What: The API Gateway Service will undergo maintenance changes to support future platform functionality related to user lifecycle management configuration.
- Component Area(s)*: Hosted Login

Webhooks v3 Maintenance
- What: The Webhooks v3 Service will undergo an update to improve performance and fix bugs.
- Component Area(s)*: Webhooks v3

Registration Service Maintenance
- What: The Registration Service will undergo changes to improve scaling, performance and dependency updates.
- Component Area(s)*: Registration

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

May 16, 15:00 UTC
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.