All Systems Operational

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational
Canada Operational
China Operational
Europe Operational
Japan Operational
Russia Operational
Singapore Operational
United States Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025
Identity Cloud Planned Maintenance - 14 May 2025 Release Notice - Week 20
Completed - The scheduled maintenance has been completed.
May 14, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 16:00 UTC
Scheduled - The Identity Cloud will undergo maintenance on May 14th, 2025 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The Authentication Service and Javascript SDK will be updated to finalize streamlining social authentications made via the Javascript SDK. During this update, the service will behave and operate normally.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
May 9, 13:02 UTC
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Identity Cloud Planned Maintenance - 07 May 2025 Release Notice - Week 19
Completed - The scheduled maintenance has been completed.
May 7, 18:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 16:00 UTC
Scheduled - The Identity Cloud will undergo maintenance on May 7th, 2025 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- Console’s search service will undergo operating system and dependency updates. During this maintenance, the service will behave and operate normally.
- The authentication service and Javascript SDK will be updated to further streamline social authentications. During this update, the service will behave and operate normally.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
May 2, 16:27 UTC
Identity Cloud Planned Maintenance - 07 May 2025 Release Notice - Week 19 (Infrastructure)
Completed - The scheduled maintenance has been completed.
May 7, 13:08 UTC
Verifying - Verification is currently underway for the maintenance items.
May 7, 12:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:00 UTC
Scheduled - The Identity Cloud will undergo maintenance on May 7th, 2025 at 9:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The AIC Console and backing configuration services will undergo maintenance to its infrastructure. The service will remain functional during the update.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
May 2, 16:26 UTC
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

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