Akamai Identity Cloud Status

Akamai Identity Cloud Announcement - Decommissioning Notification for the Webhooks v2 & Data Export Services

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2022 - 17:00 UTC

Scheduled - Akamai maintains a commitment to ongoing innovation and delivering the best viable solutions over the Akamai Intelligent Platform. As a part of the commitment to innovate, it is necessary to manage the lifecycle of each product, including retiring products based on customer adoption, market demands, and technology trends.

This message is to inform you that Akamai Identity Cloud will decommission 2 legacy services: Webhooks v2 and Export Service. We are reaching out to notify you of this upcoming event and to help you put into place a plan to migrate to the upgraded version of each of these services prior to the decommission date of September 30th 2023. After this date, the legacy services will no longer be available.

See the following guides for instructions on configuring and enabling the newer services:
Webhooks v3
Integration Bus: Data Export

Note the newer versions of both services are self-configurable, however you will need to engage with Akamai to help provide visibility into your existing service and to turn it off.

Akamai recognizes that this decommission announcement may result in unplanned effort on your end. The Akamai team is committed to working with you to help make this transition as seamless as possible. Please let us know your concerns, if any.

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

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Brazil Operational

Canada Operational

China Operational

Europe Operational

Japan Operational

Russia Operational

Singapore Operational

United States Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

Identity Cloud Planned Maintenance - 01 June 2023 Release Notice - Week 22

Completed - The scheduled maintenance has been completed.
Jun 1, 20:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 17:00 UTC

Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 01 JUNE 2023 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made in all Identity Cloud regions. The service will remain operational during this period.

Registration Service Maintenance
- When: 01 JUNE 2023, 17:00 UTC
- What: The Registration Service will undergo maintenance changes to address vulnerabilities, update libraries, and improve the build process.
- Component Area(s)*: Registration
- Duration/Impact: The service will remain operational during this period.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

* An archive of previous releases can be found here on the Identity Docs site.

* SSL certificates for Akamai Identity Cloud - All public facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. AIC’s vendors are currently updating infrastructure and the Certificate Authority may change at any time without notice. Those customers who manage their Certificate Authority set on their own, should consider setting up Akamai ION to manage SSL certificates, if they own the product, or switching back to traditional management so they do not incur downtime when a Certificate Authority changes.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
May 27, 15:07 UTC

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

Identity Cloud Planned Maintenance - 25 May 2023 Release Notice - Week 21

Completed - The scheduled maintenance has been completed.
May 25, 19:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 17:01 UTC

Scheduled - The Akamai Identity Cloud (AIC) service will undergo an infrastructure maintenance update on 25 MAY 2023 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made in all regions. The service will remain operational during this period with no disruptions expected for any AIC service.

Infrastructure Maintenance Update
- When: 25 MAY 2023, 17:00 UTC
- What: Minor security update to the Identity Cloud Console, no changes to the services.
- Component Area(s)*: Configuration: OIDC clients and policies, Console
- Duration/Impact: The service will remain operational during this period.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

* An archive of previous releases can be found here on the Identity Docs site.

* SSL certificates for Akamai Identity Cloud - All public facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. AIC’s vendors are currently updating infrastructure and the Certificate Authority may change at any time without notice. Those customers who manage their Certificate Authority set on their own, should consider setting up Akamai ION to manage SSL certificates, if they own the product, or switching back to traditional management so they do not incur downtime when a Certificate Authority changes.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
May 22, 18:25 UTC

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.