In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2022 - 17:00 UTC
Scheduled - Akamai maintains a commitment to ongoing innovation and delivering the best viable solutions over the Akamai Intelligent Platform. As a part of the commitment to innovate, it is necessary to manage the lifecycle of each product, including retiring products based on customer adoption, market demands, and technology trends.
This message is to inform you that Akamai Identity Cloud will decommission 2 legacy services: Webhooks v2 and Export Service. We are reaching out to notify you of this upcoming event and to help you put into place a plan to migrate to the upgraded version of each of these services prior to the decommission date of September 30th 2023. After this date, the legacy services will no longer be available.
Note the newer versions of both services are self-configurable, however you will need to engage with Akamai to help provide visibility into your existing service and to turn it off.
Akamai recognizes that this decommission announcement may result in unplanned effort on your end. The Akamai team is committed to working with you to help make this transition as seamless as possible. Please let us know your concerns, if any.
The scheduled maintenance has been completed.
Feb 2, 21:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 17:00 UTC
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 02 FEBRUARY 2023 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made in all Identity Cloud regions. The service will remain operational during this period with no disruptions expected for any AIC service.
Authentication Service Update - When: 02 FEBRUARY 2023, 17:00 UTC - What: The Authentication Service will be updated to start and resume anonymous sessions leveraging the new identity session service. - Component Area(s)*: Hosted Login - Duration/Impact: The service will remain operational during this period without any expected impact.
Identity Session Service Initial Deployment - When: 02 FEBRUARY 2023, 17:00 UTC - What: A new service for internal session management. This initial release is intended to ensure tolerances and response times are maintained. Future releases will expose the session management capabilities to our customers. - Component Area(s)*: Hosted Login - Duration/Impact: The service will remain operational during this period without any expected impact.
* An archive of previous releases can be found here on the Identity Docs site.
* SSL certificates for Akamai Identity Cloud - All public facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. AIC’s vendors are currently updating infrastructure and the Certificate Authority may change at any time without notice. Those customers who manage their Certificate Authority set on their own, should consider setting up Akamai ION to manage SSL certificates, if they own the product, or switching back to traditional management so they do not incur downtime when a Certificate Authority changes.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Jan 27, 23:30 UTC