All Systems Operational
About This Site
Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate upcoming product releases and the operational status of the AIC service. You can subscribe to service notices using the above link.
Below is the Availability Status of each Data Region.
Australia
Operational
Brazil
Operational
Canada
Operational
China
Operational
Europe
Operational
Japan
Operational
Russia
Operational
Singapore
Operational
United States
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DEPRECATION NOTICE - Engage Analytics
Aug 19, 16:00-17:00 UTC
Update -
REMINDER: Important changes are underway for our social login configuration dashboard, also known as the Engage dashboard. After 19 AUGUST 2021, the Analytics component of the dashboard will no longer be available.
Instead, customers should adopt Customer Insights (CI), which is a much more robust, accurate, and secure alternative that is available now for use.
If you currently use Analytics in the Engage dashboard, we recommend you prepare by taking the following actions:
- Download analytics for future reference - Visit the Engage dashboard before August 19. You can export your data about Users, Interactions, and Providers if you’d like.
- Review your Customer Insights - If there is data in the Engage Analytics that you’d like to continue tracking, make sure CI is configured to view this information as desired. Note that the standard dashboards in CI already include social provider (IDP) data.
- Don’t have Customer Insights? Reach out to your Akamai Identity Cloud representative to request your CI instance. It is included with the standard Identity Cloud package.
Jul 30, 14:38 UTC
Instead, customers should adopt Customer Insights (CI), which is a much more robust, accurate, and secure alternative that is available now for use.
If you currently use Analytics in the Engage dashboard, we recommend you prepare by taking the following actions:
- Download analytics for future reference - Visit the Engage dashboard before August 19. You can export your data about Users, Interactions, and Providers if you’d like.
- Review your Customer Insights - If there is data in the Engage Analytics that you’d like to continue tracking, make sure CI is configured to view this information as desired. Note that the standard dashboards in CI already include social provider (IDP) data.
- Don’t have Customer Insights? Reach out to your Akamai Identity Cloud representative to request your CI instance. It is included with the standard Identity Cloud package.
Jul 30, 14:38 UTC
Update -
Fixed schedule date printed in title
Jul 19, 14:16 UTC
Jul 19, 14:16 UTC
Scheduled -
Important changes are underway for our social login configuration dashboard, also known as the Engage dashboard. After 19 AUGUST 2021, the Analytics component of the dashboard will no longer be available.
Instead, customers should adopt Customer Insights (CI), which is a much more robust, accurate, and secure alternative that is available now for use.
If you currently use Analytics in the Engage dashboard, we recommend you prepare by taking the following actions:
- Download analytics for future reference - Visit the Engage dashboard before August 19. You can export your data about Users, Interactions, and Providers if you’d like.
- Review your Customer Insights - If there is data in the Engage Analytics that you’d like to continue tracking, make sure CI is configured to view this information as desired. Note that the standard dashboards in CI already include social provider (IDP) data.
- Don’t have Customer Insights? Reach out to your Akamai Identity Cloud representative to request your CI instance. It is included with the standard Identity Cloud package.
Jul 16, 15:45 UTC
Instead, customers should adopt Customer Insights (CI), which is a much more robust, accurate, and secure alternative that is available now for use.
If you currently use Analytics in the Engage dashboard, we recommend you prepare by taking the following actions:
- Download analytics for future reference - Visit the Engage dashboard before August 19. You can export your data about Users, Interactions, and Providers if you’d like.
- Review your Customer Insights - If there is data in the Engage Analytics that you’d like to continue tracking, make sure CI is configured to view this information as desired. Note that the standard dashboards in CI already include social provider (IDP) data.
- Don’t have Customer Insights? Reach out to your Akamai Identity Cloud representative to request your CI instance. It is included with the standard Identity Cloud package.
Jul 16, 15:45 UTC