In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2022 - 17:00 UTC
Scheduled - Akamai maintains a commitment to ongoing innovation and delivering the best viable solutions over the Akamai Intelligent Platform. As a part of the commitment to innovate, it is necessary to manage the lifecycle of each product, including retiring products based on customer adoption, market demands, and technology trends.

This message is to inform you that Akamai Identity Cloud will decommission 2 legacy services: Webhooks v2 and Export Service. We are reaching out to notify you of this upcoming event and to help you put into place a plan to migrate to the upgraded version of each of these services prior to the decommission date of September 30th 2023. After this date, the legacy services will no longer be available.

See the following guides for instructions on configuring and enabling the newer services:
Webhooks v3
Integration Bus: Data Export

Note the newer versions of both services are self-configurable, however you will need to engage with Akamai to help provide visibility into your existing service and to turn it off.

Akamai recognizes that this decommission announcement may result in unplanned effort on your end. The Akamai team is committed to working with you to help make this transition as seamless as possible. Please let us know your concerns, if any.

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

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Maintenance
Scheduled Maintenance
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 06 OCTOBER 2022 starting at 17:00 UTC and lasting for ~4 hours. The service will remain operational during this period with no disruptions expected for any AIC service.

- When: 06 OCTOBER 2022, 17:00 UTC
- What: The Registration service will undergo maintenance to improve login rate limit enforcement when Recaptcha is enabled and correct an inconsistency in datetime handling when using the update_profile_native endpoint.
- Component Area(s)*: Registration
- Duration/Impact: The service will remain operational during this period without any expected impact.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

* An archive of previous releases can be found here on the Identity Docs site.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Posted on Oct 03, 2022 - 20:22 UTC
Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

Unresolved incident: Akamai Identity Cloud Announcement - Decommissioning Notification for the Webhooks v2 & Data Export Services.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 19:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 22 SEPTEMBER 2022 starting at 17:00 UTC and lasting for ~4 hours. The service will remain operational during this period with no disruptions expected for any AIC service.

- When: 22 SEPTEMBER 2022, 17:00 UTC
- What: The Registration Service will undergo maintenance to update internal libraries and remove deprecated endpoints that are no longer handled by this service.
- Component Area(s)*: Registration
- Duration/Impact: The service will remain operational during this period without any expected impact.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

* An archive of previous releases can be found here on the Identity Docs site.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Sep 19, 16:51 UTC
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.