In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 2023 - 17:00 UTC
Sep 25, 2023 - 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 25 SEPTEMBER 2023 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made in all Identity Cloud regions except Japan. All services will remain operational during this period.
Authentication and Configuration Service Maintenance
When: 25 SEPTEMBER 2023, 17:00 UTC
What: As part of an iterative rollout of new session management capabilities, the Authentication Service will be updated to manage platform sessions when processing session hinting and the Configuration Service will be updated to manage session policies. In addition, the Authentication Service will add the 'None' AMR to grants on logins via session.
Component Area(s)*: Hosted Login
Duration/Impact: All services will remain operational during this period.
* Towards the end of September, the Identity Cloud will be releasing new session management capabilities. When this occurs, some end users may need to log in again if their session is stale or has not been refreshed recently.
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here: <a
Authentication and Configuration Service Maintenance
When: 25 SEPTEMBER 2023, 17:00 UTC
What: As part of an iterative rollout of new session management capabilities, the Authentication Service will be updated to manage platform sessions when processing session hinting and the Configuration Service will be updated to manage session policies. In addition, the Authentication Service will add the 'None' AMR to grants on logins via session.
Component Area(s)*: Hosted Login
Duration/Impact: All services will remain operational during this period.
* Towards the end of September, the Identity Cloud will be releasing new session management capabilities. When this occurs, some end users may need to log in again if their session is stale or has not been refreshed recently.
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here: <a
Akamai Identity Cloud Announcement - Decommissioning Notification for the Webhooks v2 & Data Export Services
Subscribe
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2022 - 17:00 UTC
Sep 28, 2022 - 17:00 UTC
Scheduled - Akamai maintains a commitment to ongoing innovation and delivering the best viable solutions over the Akamai Intelligent Platform. As a part of the commitment to innovate, it is necessary to manage the lifecycle of each product, including retiring products based on customer adoption, market demands, and technology trends.
This message is to inform you that Akamai Identity Cloud will decommission 2 legacy services: Webhooks v2 and Export Service. We are reaching out to notify you of this upcoming event and to help you put into place a plan to migrate to the upgraded version of each of these services prior to the decommission date of September 30th 2023. After this date, the legacy services will no longer be available.
See the following guides for instructions on configuring and enabling the newer services:
Webhooks v3
Integration Bus: Data Export
Note the newer versions of both services are self-configurable, however you will need to engage with Akamai to help provide visibility into your existing service and to turn it off.
Akamai recognizes that this decommission announcement may result in unplanned effort on your end. The Akamai team is committed to working with you to help make this transition as seamless as possible. Please let us know your concerns, if any.
This message is to inform you that Akamai Identity Cloud will decommission 2 legacy services: Webhooks v2 and Export Service. We are reaching out to notify you of this upcoming event and to help you put into place a plan to migrate to the upgraded version of each of these services prior to the decommission date of September 30th 2023. After this date, the legacy services will no longer be available.
See the following guides for instructions on configuring and enabling the newer services:
Webhooks v3
Integration Bus: Data Export
Note the newer versions of both services are self-configurable, however you will need to engage with Akamai to help provide visibility into your existing service and to turn it off.
Akamai recognizes that this decommission announcement may result in unplanned effort on your end. The Akamai team is committed to working with you to help make this transition as seamless as possible. Please let us know your concerns, if any.
About This Site
Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.
This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.
Australia
Under Maintenance
Brazil
Under Maintenance
Canada
Under Maintenance
China
Under Maintenance
Europe
Under Maintenance
Japan
Operational
Russia
Under Maintenance
Singapore
Under Maintenance
United States
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Identity Cloud Planned Maintenance - 26 September 2023 Release Notice - Week 39
Sep 26, 2023 17:00-21:00 UTC
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 26 SEPTEMBER 2023 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made in all Identity Cloud regions. All services will remain operational during this period.
API Gateway Maintenance
When: 26 SEPTEMBER 2023, 17:00 UTC
What: As part of an iterative rollout of new session management capabilities, the API Gateway, that serves OIDC and Configuration endpoints, will be updated to enable the inclusion of the customer-id in the request header as well as the path. Going forward, the customer-id can be sent in either the header of the path. If the customer-id exists in both the header and the path they must match.
Component Area(s)*: Configuration: OIDC clients and policies
Duration/Impact: All services will remain operational during this period.
* Towards the end of September, the Identity Cloud will be releasing new session management capabilities. When this occurs, some end users may need to log in again if their session is stale or has not been refreshed recently.
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here: Global Support Phone Numbers
Posted on Sep 21, 2023 - 22:36 UTC
API Gateway Maintenance
When: 26 SEPTEMBER 2023, 17:00 UTC
What: As part of an iterative rollout of new session management capabilities, the API Gateway, that serves OIDC and Configuration endpoints, will be updated to enable the inclusion of the customer-id in the request header as well as the path. Going forward, the customer-id can be sent in either the header of the path. If the customer-id exists in both the header and the path they must match.
Component Area(s)*: Configuration: OIDC clients and policies
Duration/Impact: All services will remain operational during this period.
* Towards the end of September, the Identity Cloud will be releasing new session management capabilities. When this occurs, some end users may need to log in again if their session is stale or has not been refreshed recently.
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here: Global Support Phone Numbers
Posted on Sep 21, 2023 - 22:36 UTC