In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2022 - 17:00 UTC
Scheduled - Akamai maintains a commitment to ongoing innovation and delivering the best viable solutions over the Akamai Intelligent Platform. As a part of the commitment to innovate, it is necessary to manage the lifecycle of each product, including retiring products based on customer adoption, market demands, and technology trends.

This message is to inform you that Akamai Identity Cloud will decommission 2 legacy services: Webhooks v2 and Export Service. We are reaching out to notify you of this upcoming event and to help you put into place a plan to migrate to the upgraded version of each of these services prior to the decommission date of September 30th 2023. After this date, the legacy services will no longer be available.

See the following guides for instructions on configuring and enabling the newer services:
Webhooks v3
Integration Bus: Data Export

Note the newer versions of both services are self-configurable, however you will need to engage with Akamai to help provide visibility into your existing service and to turn it off.

Akamai recognizes that this decommission announcement may result in unplanned effort on your end. The Akamai team is committed to working with you to help make this transition as seamless as possible. Please let us know your concerns, if any.

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational
Brazil Operational
Canada Operational
China Operational
Europe Operational
Japan Operational
Russia Operational
Singapore Operational
United States Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 02 FEBRUARY 2023 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made in all Identity Cloud regions. The service will remain operational during this period with no disruptions expected for any AIC service.

Authentication Service Update
- When: 02 FEBRUARY 2023, 17:00 UTC
- What: The Authentication Service will be updated to start and resume anonymous sessions leveraging the new identity session service.
- Component Area(s)*: Hosted Login
- Duration/Impact: The service will remain operational during this period without any expected impact.

Identity Session Service Initial Deployment
- When: 02 FEBRUARY 2023, 17:00 UTC
- What: A new service for internal session management. This initial release is intended to ensure tolerances and response times are maintained. Future releases will expose the session management capabilities to our customers.
- Component Area(s)*: Hosted Login
- Duration/Impact: The service will remain operational during this period without any expected impact.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

* An archive of previous releases can be found here on the Identity Docs site.

* SSL certificates for Akamai Identity Cloud - All public facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. AIC’s vendors are currently updating infrastructure and the Certificate Authority may change at any time without notice. Those customers who manage their Certificate Authority set on their own, should consider setting up Akamai ION to manage SSL certificates, if they own the product, or switching back to traditional management so they do not incur downtime when a Certificate Authority changes.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Posted on Jan 27, 2023 - 23:30 UTC
Past Incidents
Jan 28, 2023

No incidents reported today.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.