All Systems Operational

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational
Brazil Operational
Canada Operational
China Operational
Europe Operational
Japan Operational
Russia Operational
Singapore Operational
United States Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2022

No incidents reported today.

Jan 26, 2022
Completed - The scheduled maintenance has been completed.
Jan 26, 22:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 26 JANUARY 2022 starting at 17:00 UTC. The service will remain operational during this period with no disruptions expected for any AIC service.

- When: 26 JANUARY 2022, 17:00 UTC
- What: The Customer Configuration Service will undergo a number of maintenance changes to update its key-value store. In addition, the Console API Service will be updated to a more modern build approach as well as applied security updates.
- Component Area(s)*: Configuration-Legacy Clients and Settings, Console
- Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

** In early-February ‘22, the Identity Cloud team will be applying an update to the Singapore region. The maintenance is expected to take less than 1 hour, but will require two small windows of downtime (approximately 1 minute each). The maintenance activities will be performed during low traffic times at 16:00 UTC in order to have the least impact as possible. During the maintenance window, Akamai customers will be unable to access the Hosted Login services. Additional details will be made available as the release date approaches.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Jan 24, 00:58 UTC
Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 22:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 20 JANUARY 2022 starting at 17:00 UTC. The service will remain operational during this period with no disruptions expected for any AIC service.

- When: 20 JANUARY 2022, 17:00 UTC
- What: The Authentication will undergo a number of maintenance changes for security and improved performance.
- Component Area(s)*: Hosted Login, OpenID Connect
- Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

** In early-February ‘22, the Identity Cloud team will be applying an update to the Singapore region. The maintenance is expected to take less than 1 hour, but will require two small windows of downtime (approximately 1 minute each). The maintenance activities will be performed during low traffic times at 16:00 UTC in order to have the least impact as possible. During the maintenance window, Akamai customers will be unable to access the Hosted Login services. Additional details will be made available as the release date approaches.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Jan 18, 01:00 UTC
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 21:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 13 JANUARY 2022 starting at 17:00 UTC. The core login and registration services will remain operational during this period, but there will be a small window (10 minutes) where the Social Login Configuration service will be unavailable.

- When: 13 JANUARY 2022, 17:00 UTC
- What: Several planned updates this release for the Registration, Authentication and Social Login Configuration services:
- The Registration Service will be updated with an internal token revocation endpoint for the platform to leverage. Additional maintenance changes will update the entity.create and entity.update endpoints so they return an "invalid password attribute" error when the password history attribute is included (previous behavior was to silently ignore the value). The release will also address an edge case for an incorrect entity.create error reported when using direct_access clients.
- The Authentication Service will undergo a number of maintenance changes for dependency cleanup, minor changes to address OIDC Flow Certification, and additional changes to prepare for session checking.
- The Identity Cloud team will be applying a series of mandatory security updates to the database associated with the Social Login Configuration Dashboard. The maintenance is expected to take less than 10 minutes, but will require a small window of downtime. During the maintenance window, Akamai customers will be unable to access the social login configuration. No other services will be impacted, and no customer action is required.
- Component Area(s)*: Registration, OpenID Connect, Social Login Configuration
- Duration/Impact: The Registration and Authentication services will remain operational during the maintenance update, but there will be a small window of downtime (10 minutes) during the Social Login Dashboard service maintenance window.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Jan 10, 23:18 UTC