In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2022 - 17:00 UTC
Scheduled - Akamai maintains a commitment to ongoing innovation and delivering the best viable solutions over the Akamai Intelligent Platform. As a part of the commitment to innovate, it is necessary to manage the lifecycle of each product, including retiring products based on customer adoption, market demands, and technology trends.
This message is to inform you that Akamai Identity Cloud will decommission 2 legacy services: Webhooks v2 and Export Service. We are reaching out to notify you of this upcoming event and to help you put into place a plan to migrate to the upgraded version of each of these services prior to the decommission date of September 30th 2023. After this date, the legacy services will no longer be available.
Note the newer versions of both services are self-configurable, however you will need to engage with Akamai to help provide visibility into your existing service and to turn it off.
Akamai recognizes that this decommission announcement may result in unplanned effort on your end. The Akamai team is committed to working with you to help make this transition as seamless as possible. Please let us know your concerns, if any.
Sep 28, 202217:00-18:00 UTC
Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.
This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 11 DECEMBER 2023 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions. Please note that some deployments will be held back from Tokyo as this region does not have the most current version of the Hosted Login service.
Social Authentication Configuration Maintenance - When: 11 DECEMBER 2023, 17:00 UTC - What: The PayPal configuration for the authentication service will be updated to use newer PayPal endpoints. - Component Area(s)*: Social Authentication - Duration/Impact: The service will remain operational during this period.
NOTE: This release will not be deployed to the Tokyo region
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here. Posted on
Dec 06, 2023 - 15:25 UTC
Completed -
The scheduled maintenance has been completed.
Dec 7, 20:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:00 UTC
Scheduled -
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 07 DECEMBER 2023 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions.
Webhooks v3 Service and Console UI Maintenance - When: 07 DECEMBER 2023, 17:00 UTC - What: Webhooks v3 will undergo an update to make the client_id optional for session events. In addition, the browser interface for the Console will be updated to address a number of defects within the Registration Builder and Manager Application sections. This release also adds the ability to create a full record for agents with the User Profile Admin role and removes access to the UI for creating and deleting profiles for agents with the Customer Care Portal Agent Viewer role. - Component Area(s)*: Webhooks, Console - Duration/Impact: The service will remain operational during this period.
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Dec 4, 19:13 UTC