All Systems Operational

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate upcoming product releases and the operational status of the AIC service. You can subscribe to services notices using the above link.

United States Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Identity Services Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Hosted Login Operational
Canada Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Identity Services Operational
Engagement Operational
Console Operational
Customer Insights (Analytics) Operational
Configuration API Operational
Webhoooks Operational
Europe Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Hosted Login Operational
Australia Operational
Social Login Operational
Registration Operational
Identity Services Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Latin America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
China Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Hosted Login Operational
China SMS ? Operational
Japan Operational
Configuration API Operational
Console Operational
Customer Insights (Analytics) Operational
Engagement Operational
Hosted Login Operational
Identity Services Operational
Registration Operational
Single Sign On Operational
Social Login Operational
Russia Data Region Operational
Singapore Data Region Operational
Registration Operational
Configuration API Operational
Legacy Dashboard ? Operational
Single Sign On Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2021

No incidents reported today.

Apr 22, 2021

No incidents reported.

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021
Completed - The scheduled maintenance has been completed.
Apr 15, 20:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 15 APRIL 2021 starting at 17:00 UTC. Updates will be completed in about 3 hours sequentially across all global data centers. The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for April 15 will be a global release consisting of all regions.
There is no downtime anticipated or planned for this release.
There are no functional changes that require customer action or awareness.

- When: 15 APRIL 2021, 17:00 UTC
- What: The Authentication service will undergo maintenance and preparatory work for the Configurable IDP features. In addition, the Hosted Login service has a number of maintenance updates in this release. Finally, the Events service is changing the way events in the platform are enriched with customer information, the information will now be retrieved in realtime.
- Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

In the coming weeks Akamai will be updating the Identity Cloud StatusPage as follows:
- Removing references to Janrain
- Changing notifications to originate from noreply@akamai.com
- Optimizing the page layout and links
- Rebranding the page to Akamai-sanctioned color, fonts and logos

At this time there’s no changes required on your part. However, please check your spam filters to ensure you receive emails sent from the above sender.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp
Apr 13, 01:15 UTC
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.