Akamai Identity Cloud Status

All Systems Operational

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational

Canada Operational

China Operational

Europe Operational

Japan Operational

Russia Operational

Singapore Operational

United States Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2025

No incidents reported today.

Apr 24, 2025

Identity Cloud Planned Maintenance - 23 April 2025 Release Notice - Week 17

Completed - The scheduled maintenance has been completed.
Apr 24, 14:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 16:00 UTC

Scheduled - The Identity Cloud will undergo maintenance on Apr 23, 2025 at 16:00 UTC.

This maintenance is expected to last ~4 hours and consist of the following changes:

- The authentication service will be updated to further streamline social authentications made via the Javascript SDK. The Javascript SDK will be updated to remove deprecated logic for social authentications. During this update, the service will behave and operate normally.

- The AIC Console and backing configuration services will be updated to further enhance its security posture. The service will remain functional during the update.

- The Registration Service will undergo a maintenance update to consolidate its cache usage. The service will remain functional during the update.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 17, 19:04 UTC

Apr 23, 2025

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

Identity Cloud Planned Maintenance - 16 April 2025 Release Notice - Week 16

Completed - The scheduled maintenance has been completed.
Apr 16, 22:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:00 UTC

Scheduled - The Identity Cloud will undergo maintenance on April 16th, 2025 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The Authentication Service will be updated to streamline social authentications made via the Javascript SDK when in popup mode. Additional changes will include operating system and dependency updates. During this update, the service will behave and operate normally.
- The AIC Console will be updated to further enhance its security posture. The service will remain functional during the update.
- The Google login provider for the Social Login Dashboard will be updated. Customers that use this provider will be prompted to reapprove Google on their next login. During this update, the Social Login Dashboard will behave and operate normally.
- The Configuration Service will undergo operating system and dependency updates. The service will remain functional during the update.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 10, 22:42 UTC

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.