Akamai Identity Cloud Status

All Systems Operational

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational

Canada Operational

China Operational

Europe Operational

Japan Operational

Russia Operational

Singapore Operational

United States Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Identity Cloud Planned Maintenance - 25 July 2024 Release Notice - Week 30

Completed - The scheduled maintenance has been completed.
Jul 25, 10:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 08:00 UTC

Scheduled - The Identity Cloud will undergo maintenance on Jul 25, 2024 at 8:00 UTC. This maintenance is expected to last ~2 hours and consist of the following changes:
- The Registration service’s gateway will undergo infrastructure maintenance. During this maintenance, the service will behave and operate normally.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Jul 22, 20:27 UTC

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

Identity Cloud Planned Maintenance - 18 July 2024 Release Notice - Week 29

Completed - The scheduled maintenance has been completed.
Jul 18, 20:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 16:00 UTC

Scheduled - The Identity Cloud will undergo maintenance on Jul 18, 2024 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- Hosted Login will be updated to fix an issue around global logout. The edge case where a device may miss the global logout has been corrected and customers that make use of the feature will have all devices logged out.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Jul 15, 19:28 UTC

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.