In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2022 - 17:00 UTC
Scheduled - Akamai maintains a commitment to ongoing innovation and delivering the best viable solutions over the Akamai Intelligent Platform. As a part of the commitment to innovate, it is necessary to manage the lifecycle of each product, including retiring products based on customer adoption, market demands, and technology trends.

This message is to inform you that Akamai Identity Cloud will decommission 2 legacy services: Webhooks v2 and Export Service. We are reaching out to notify you of this upcoming event and to help you put into place a plan to migrate to the upgraded version of each of these services prior to the decommission date of September 30th 2023. After this date, the legacy services will no longer be available.

See the following guides for instructions on configuring and enabling the newer services:
Webhooks v3
Integration Bus: Data Export

Note the newer versions of both services are self-configurable, however you will need to engage with Akamai to help provide visibility into your existing service and to turn it off.

Akamai recognizes that this decommission announcement may result in unplanned effort on your end. The Akamai team is committed to working with you to help make this transition as seamless as possible. Please let us know your concerns, if any.

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational
Brazil Operational
Canada Operational
China Operational
Europe Operational
Japan Operational
Russia Operational
Singapore Operational
United States Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2022

No incidents reported today.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Completed - The scheduled maintenance has been completed.
Nov 17, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 17:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 17 NOVEMBER 2022 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made in all regions. The service will remain operational during this period with no disruptions expected for any AIC service.

Customer Configuration Service Updates
- When: 17 NOVEMBER 2022, 17:00 UTC
- What: The Customer Configuration service will undergo a number of maintenance changes to update dependencies and introduce functionality that will support future platform features related to session management.
- Component Area(s)*: Configuration: OIDC clients and policies
- Duration/Impact: The service will remain operational during this period without any expected impact.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

* An archive of previous releases can be found here on the Identity Docs site.

* SSL certificates for Akamai Identity Cloud - All public facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. AIC’s vendors are currently updating infrastructure and the Certificate Authority may change at any time without notice. Those customers who manage their Certificate Authority set on their own, should consider setting up Akamai ION to manage SSL certificates, if they own the product, or switching back to traditional management so they do not incur downtime when a Certificate Authority changes.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Nov 14, 22:29 UTC
Completed - The scheduled maintenance has been completed.
Nov 17, 19:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 09:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo an infrastructure maintenance update on 17 NOVEMBER 2022 starting at 09:00 UTC and lasting for ~4 hours. The updates will be made in all regions. The service will remain operational during this period with no disruptions expected for any AIC service.

Infrastructure Maintenance Update
- When: 17 NOVEMBER 2022, 9:00 UTC
- What: The Akamai Identity Cloud (AIC) service will undergo an infrastructure maintenance update.
- Component Area(s)*: Hosted Login, Configuration: Flows, Configuration: Entity type
- Duration/Impact: The service will remain operational during this period without any expected impact.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

* An archive of previous releases can be found here on the Identity Docs site.

* SSL certificates for Akamai Identity Cloud - All public facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. AIC’s vendors are currently updating infrastructure and the Certificate Authority may change at any time without notice. Those customers who manage their Certificate Authority set on their own, should consider setting up Akamai ION to manage SSL certificates, if they own the product, or switching back to traditional management so they do not incur downtime when a Certificate Authority changes.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Nov 14, 22:27 UTC
Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.