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All Systems Operational
About This Site
Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.
This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.
Australia
Operational
Canada
Operational
China
Operational
Europe
Operational
Japan
Operational
Russia
Operational
Singapore
Operational
United States
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2024
No incidents reported today.
Nov 20, 2024
Completed -
The scheduled maintenance has been completed.
Nov 20, 21:48 UTC
Nov 20, 21:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 16:00 UTC
Nov 20, 16:00 UTC
Scheduled -
The Identity Cloud will undergo maintenance on Nov 20, 2024 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- Webhooks v3 will be updated to:
- Introduce a new endpoint that returns a high-level status summary of all events that have been generated for a given webhooks subscription in the last 7 days. Public documentation for this new endpoint can be found here: https://techdocs.akamai.com/identity-cloud/docs/retrieve-data-from-the-events-store#view-a-summary-of-events
- Stop collecting events if a subscription has been deactivated for 45 days
- The service will remain functional during this update.
- Configuration service will be updated to fix a number of defects related to flow field configuration. The service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here: Global Support Phone Numbers
This maintenance will be implemented sequentially across all regions during the maintenance window, which is expected to require XX hours. The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Nov 15, 15:29 UTC
- Webhooks v3 will be updated to:
- Introduce a new endpoint that returns a high-level status summary of all events that have been generated for a given webhooks subscription in the last 7 days. Public documentation for this new endpoint can be found here: https://techdocs.akamai.com/identity-cloud/docs/retrieve-data-from-the-events-store#view-a-summary-of-events
- Stop collecting events if a subscription has been deactivated for 45 days
- The service will remain functional during this update.
- Configuration service will be updated to fix a number of defects related to flow field configuration. The service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here: Global Support Phone Numbers
This maintenance will be implemented sequentially across all regions during the maintenance window, which is expected to require XX hours. The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Nov 15, 15:29 UTC
Completed -
The scheduled maintenance has been completed.
Nov 20, 21:46 UTC
Nov 20, 21:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 16:01 UTC
Nov 20, 16:01 UTC
Scheduled -
The Identity Cloud will undergo maintenance on Nov 20, 2024 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- Webhooks v3 will be updated to:
- Introduce a new endpoint that returns a high-level status summary of all events that have been generated for a given webhooks subscription in the last 7 days. Public documentation for this new endpoint can be found here: https://techdocs.akamai.com/identity-cloud/docs/retrieve-data-from-the-events-store#view-a-summary-of-events
- Stop collecting events if a subscription has been deactivated for 45 days
- The service will remain functional during this update.
- Configuration service will be updated to fix a number of defects related to flow field configuration. The service will remain functional during the update.
- The Registration Service and Console will undergo infrastructure updates. These changes will be transparent to customers and the service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Nov 15, 15:27 UTC
- Webhooks v3 will be updated to:
- Introduce a new endpoint that returns a high-level status summary of all events that have been generated for a given webhooks subscription in the last 7 days. Public documentation for this new endpoint can be found here: https://techdocs.akamai.com/identity-cloud/docs/retrieve-data-from-the-events-store#view-a-summary-of-events
- Stop collecting events if a subscription has been deactivated for 45 days
- The service will remain functional during this update.
- Configuration service will be updated to fix a number of defects related to flow field configuration. The service will remain functional during the update.
- The Registration Service and Console will undergo infrastructure updates. These changes will be transparent to customers and the service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Nov 15, 15:27 UTC
Nov 19, 2024
No incidents reported.
Nov 18, 2024
No incidents reported.
Nov 17, 2024
No incidents reported.
Nov 16, 2024
No incidents reported.
Nov 15, 2024
Completed -
The scheduled maintenance has been completed.
Nov 15, 01:23 UTC
Nov 15, 01:23 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 16:00 UTC
Nov 14, 16:00 UTC
Scheduled -
The Identity Cloud will undergo maintenance on November 14, 2024 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- Customer Insights will undergo dependency updates. These changes will be transparent to customers and the service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Nov 8, 15:59 UTC
- Customer Insights will undergo dependency updates. These changes will be transparent to customers and the service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Nov 8, 15:59 UTC
Nov 14, 2024
Nov 13, 2024
No incidents reported.
Nov 12, 2024
No incidents reported.
Nov 11, 2024
No incidents reported.
Nov 10, 2024
No incidents reported.
Nov 9, 2024
No incidents reported.
Nov 8, 2024
No incidents reported.
Nov 7, 2024
No incidents reported.
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