Akamai Identity Cloud Status

All Systems Operational

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational

Canada Operational

China Operational

Europe Operational

Japan Operational

Russia Operational

Singapore Operational

United States Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 25, 2026

No incidents reported today.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Identity Cloud Planned Maintenance - 22 July 2026 Release Notice - Week 30

Completed - The scheduled maintenance has been completed.
Jul 22, 20:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 16:00 UTC

Scheduled - The Identity Cloud will undergo maintenance on July 22nd, 2026 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The Authentication Service will undergo improvements to its internal caching and updates to its dependencies. During this update, the service will behave and operate normally.

* A reminder that the Identity Cloud service is no longer being actively sold and will be decommissioned after the Dec 31st, 2027 End of Life date. Additional details can be found in the FAQ as well as the customer Migration Guide.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Jul 20, 15:41 UTC

Identity Cloud Planned Maintenance - 22 July 2026 Release Notice - Week 30 (Sydney Only)

Completed - The scheduled maintenance has been completed.
Jul 22, 20:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 16:01 UTC

Scheduled - The Identity Cloud will undergo maintenance on July 22nd, 2026 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The Social Profile Service will be updated to improve performance and observability and include new versions of dependencies. Functionality will remain the same after the update and the service will operate normally during the update.
- The Authentication Service will undergo improvements to its internal caching and updates to its dependencies. During this update, the service will behave and operate normally.

* A reminder that the Identity Cloud service is no longer being actively sold and will be decommissioned after the Dec 31st, 2027 End of Life date. Additional details can be found in the FAQ as well as the customer Migration Guide.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Jul 20, 15:39 UTC

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.