In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 03, 2025 - 16:00 UTC
Scheduled - The Identity Cloud will undergo maintenance on September 3rd, 2025 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The internal Session Management Service infrastructure will undergo an update to its operating system. During this maintenance, the platform will behave and operate normally.
- The supporting API for the Console will be updated to further enhance its security posture and update dependencies. The service will remain functional during the update.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Sep 3, 2025 16:00-20:00 UTC

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Under Maintenance
Canada Under Maintenance
China Under Maintenance
Europe Under Maintenance
Japan Under Maintenance
Russia Under Maintenance
Singapore Under Maintenance
United States Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 3, 2025

Unresolved incident: Identity Cloud Planned Maintenance - 03 September 2025 Release Notice - Week 36.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Completed - The scheduled maintenance has been completed.
Aug 27, 18:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 16:00 UTC
Scheduled - The Identity Cloud will undergo maintenance on August 27th, 2025 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The AIC Console will be updated to further enhance its security posture. The service will remain functional during the update.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Aug 22, 14:46 UTC
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Completed - The scheduled maintenance has been completed.
Aug 20, 19:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 16:00 UTC
Scheduled - The Identity Cloud will undergo maintenance on August 20th, 2025 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The registration service will be updated to treat emails as case-insensitive. This will address issues related to authentication rate limits. During this update, the service will behave and operate normally.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

Aug 16, 18:34 UTC