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About This Site
Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.
This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.
Australia
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Canada
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China
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Europe
Operational
Japan
Operational
Russia
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Singapore
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United States
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Identity Cloud Planned Maintenance - 09 April 2025 Release Notice - Week 15 (Infrastructure) Apr 9, 2025 09:00-13:00 UTC
The Identity Cloud will undergo maintenance on April 9th, 2025 at 9:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- The SIEM Event Delivery service will undergo updates to its operating system. During this maintenance, events will still be sent through the system.
- The API Gateway will undergo updates to its operating system. During this maintenance, the service will behave and operate normally.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Posted on Apr 03, 2025 - 21:20 UTC
- The SIEM Event Delivery service will undergo updates to its operating system. During this maintenance, events will still be sent through the system.
- The API Gateway will undergo updates to its operating system. During this maintenance, the service will behave and operate normally.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Posted on Apr 03, 2025 - 21:20 UTC
Identity Cloud Planned Maintenance - 09 April 2025 Release Notice - Week 15 Apr 9, 2025 16:00-20:00 UTC
The Identity Cloud will undergo maintenance on April 9th, 2025 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- The AIC Console will be updated to enhance its security posture and to address dependency updates. The service will remain functional during the update.
- The JavaScript SDK will undergo a small maintenance change to improve social authentication. The change will be transparent and the platform will remain functional during the update.
- Customer Insights will undergo maintenance. These changes will be transparent to customers and the service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Posted on Apr 03, 2025 - 21:22 UTC
- The AIC Console will be updated to enhance its security posture and to address dependency updates. The service will remain functional during the update.
- The JavaScript SDK will undergo a small maintenance change to improve social authentication. The change will be transparent and the platform will remain functional during the update.
- Customer Insights will undergo maintenance. These changes will be transparent to customers and the service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Posted on Apr 03, 2025 - 21:22 UTC