Akamai Identity Cloud Status

All Systems Operational

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational

Canada Operational

China Operational

Europe Operational

Japan Operational

Russia Operational

Singapore Operational

United States Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 7, 2024

No incidents reported today.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

Identity Cloud Planned MaintenanceIdentity Cloud Planned Maintenance - 30 October 2024 Release Notice - Week 44

Completed - The scheduled maintenance has been completed.
Oct 30, 17:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 16:00 UTC

Scheduled - The Identity Cloud will undergo maintenance on Oct 30, 2024, at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The API Gateway will be updated to cleanup unused routes. These changes will be transparent, and the Gateway will remain functional during this update.
- The Console user interface will undergo bug fixes and dependency updates. The Console will remain functional during the update.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 24, 21:20 UTC

Identity Cloud Planned Maintenance - 30 October 2024 Release Notice - Week 44 (Infrastructure)

Completed - The scheduled maintenance has been completed.
Oct 30, 10:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 08:00 UTC

Scheduled - The Identity Cloud will undergo maintenance on Oct 30, 2024, at 08:00 UTC. This maintenance is expected to last ~4 hours and consist of changes to the Social Login Gateway. These changes will update the gateway to require the Strict-Transport-Security header on all service routes. Prior to this change, a few routes relied upon redirects instead. This change will be transparent, and the platform will operate normally during the update.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 24, 21:18 UTC

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.