All Systems Operational

About This Site

Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.

This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Australia Operational
Canada Operational
China Operational
Europe Operational
Japan Operational
Russia Operational
Singapore Operational
United States Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 20, 2025

No incidents reported today.

Nov 19, 2025
Identity Cloud Planned Maintenance - 19 November 2025 Release Notice - Week 47
Completed - The scheduled maintenance has been completed.
Nov 19, 20:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 17:00 UTC
Scheduled - The Identity Cloud will undergo maintenance on November 19th, 2025 at 17:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The Configuration Service will undergo updates for consistency in its logging format and response codes. It will also have its dependencies updated. During this update, the service will behave and operate normally.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Nov 14, 14:00 UTC
Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Identity Cloud Planned Maintenance - 12 November 2025 Release Notice - Week 46
Completed - The scheduled maintenance has been completed.
Nov 12, 20:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 17:00 UTC
Scheduled - The Identity Cloud will undergo maintenance on November 12th, 2025 at 17:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:

- The Hosted Login Service will undergo improvements to session handling and 2fa metrics and updates to its dependencies. The service will remain functional during the update.
- The browser interface for the Console will be updated to address a defect that prevents some Agents from logging back in after logout or session timeout. This release also updates dependencies. The service will remain functional during the update.

* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.

* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.

* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.

* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Nov 7, 16:09 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

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