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All Systems Operational
About This Site
Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.
This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.
Australia
Operational
Canada
Operational
China
Operational
Europe
Operational
Japan
Operational
Russia
Operational
Singapore
Operational
United States
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 6, 2024
No incidents reported today.
Nov 5, 2024
No incidents reported.
Nov 4, 2024
No incidents reported.
Nov 3, 2024
No incidents reported.
Nov 2, 2024
No incidents reported.
Nov 1, 2024
No incidents reported.
Oct 31, 2024
No incidents reported.
Oct 30, 2024
Completed -
The scheduled maintenance has been completed.
Oct 30, 17:54 UTC
Oct 30, 17:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 16:00 UTC
Oct 30, 16:00 UTC
Scheduled -
The Identity Cloud will undergo maintenance on Oct 30, 2024, at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- The API Gateway will be updated to cleanup unused routes. These changes will be transparent, and the Gateway will remain functional during this update.
- The Console user interface will undergo bug fixes and dependency updates. The Console will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 24, 21:20 UTC
- The API Gateway will be updated to cleanup unused routes. These changes will be transparent, and the Gateway will remain functional during this update.
- The Console user interface will undergo bug fixes and dependency updates. The Console will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 24, 21:20 UTC
Completed -
The scheduled maintenance has been completed.
Oct 30, 10:19 UTC
Oct 30, 10:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 08:00 UTC
Oct 30, 08:00 UTC
Scheduled -
The Identity Cloud will undergo maintenance on Oct 30, 2024, at 08:00 UTC. This maintenance is expected to last ~4 hours and consist of changes to the Social Login Gateway. These changes will update the gateway to require the Strict-Transport-Security header on all service routes. Prior to this change, a few routes relied upon redirects instead. This change will be transparent, and the platform will operate normally during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 24, 21:18 UTC
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 24, 21:18 UTC
Oct 29, 2024
No incidents reported.
Oct 28, 2024
No incidents reported.
Oct 27, 2024
No incidents reported.
Oct 26, 2024
No incidents reported.
Oct 25, 2024
No incidents reported.
Oct 24, 2024
No incidents reported.
Oct 23, 2024
Completed -
The scheduled maintenance has been completed.
Oct 23, 19:28 UTC
Oct 23, 19:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:00 UTC
Oct 23, 16:00 UTC
Scheduled -
The Identity Cloud will undergo maintenance on Oct 23, 2024 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- The Registration Service will undergo dependency updates. The service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 18, 16:06 UTC
- The Registration Service will undergo dependency updates. The service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 18, 16:06 UTC
Completed -
The scheduled maintenance has been completed.
Oct 23, 19:27 UTC
Oct 23, 19:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:01 UTC
Oct 23, 16:01 UTC
Scheduled -
The Identity Cloud will undergo maintenance on Oct 23, 2024 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes:
- The Registration Service will undergo dependency and infrastructure updates. These changes will be transparent to customers and the service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 18, 16:05 UTC
- The Registration Service will undergo dependency and infrastructure updates. These changes will be transparent to customers and the service will remain functional during the update.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
* Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Oct 18, 16:05 UTC
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