DEPRECATION NOTICE - Engage Analytics
Scheduled Maintenance Report for Akamai Identity Cloud
Completed
The scheduled maintenance has been completed.
Posted Aug 26, 2021 - 20:27 UTC
Update
REMINDER: Important changes are underway for our social login configuration dashboard, also known as the Engage dashboard. After 19 AUGUST 2021, the Analytics component of the dashboard will no longer be available.

Instead, customers should adopt Customer Insights (CI), which is a much more robust, accurate, and secure alternative that is available now for use.

If you currently use Analytics in the Engage dashboard, we recommend you prepare by taking the following actions:

- Download analytics for future reference - Visit the Engage dashboard before August 19. You can export your data about Users, Interactions, and Providers if you’d like.

- Review your Customer Insights - If there is data in the Engage Analytics that you’d like to continue tracking, make sure CI is configured to view this information as desired. Note that the standard dashboards in CI already include social provider (IDP) data.

- Don’t have Customer Insights? Reach out to your Akamai Identity Cloud representative to request your CI instance. It is included with the standard Identity Cloud package.
Posted Jul 30, 2021 - 14:38 UTC
Update
Fixed schedule date printed in title
Posted Jul 19, 2021 - 14:16 UTC
Scheduled
Important changes are underway for our social login configuration dashboard, also known as the Engage dashboard. After 19 AUGUST 2021, the Analytics component of the dashboard will no longer be available.

Instead, customers should adopt Customer Insights (CI), which is a much more robust, accurate, and secure alternative that is available now for use.

If you currently use Analytics in the Engage dashboard, we recommend you prepare by taking the following actions:

- Download analytics for future reference - Visit the Engage dashboard before August 19. You can export your data about Users, Interactions, and Providers if you’d like.

- Review your Customer Insights - If there is data in the Engage Analytics that you’d like to continue tracking, make sure CI is configured to view this information as desired. Note that the standard dashboards in CI already include social provider (IDP) data.

- Don’t have Customer Insights? Reach out to your Akamai Identity Cloud representative to request your CI instance. It is included with the standard Identity Cloud package.
Posted Jul 16, 2021 - 15:45 UTC
This scheduled maintenance affected: Australia, Canada, China, Europe, Japan, Russia, Singapore, and United States.